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The Business Value of outsourcing your IT Services?

The Business Value of outsourcing your IT Services? It’s a fact, outsourcing your IT services can help save your business time and money.If you are not already outsourcing your IT, maybe it’s something you should consider.Here are some reasons why businesses outsource their IT services as opposed to keep them in-house. Key Reasons to Outsource IT Services: Reduce Operating Costs Around 70% percent of companies in the UK choose to outsource IT services to reduce their business costs. This is because outsourcing your IT services removes the overhead of recruiting, training and employing IT professionals. Increase Flexibility Outsourcing your IT services makes things more flexible because cover and services can be adjusted in line with your business demands. Absent employees and emergency IT cover are protected and no longer a concern when you contract out your IT services. Industry Experts You need trained, qualified IT professionals managing your IT infrastructure, so partnering with a trusted IT services company ensures you have a team of fully qualified experts. Furthermore, outsourcing provides your business with fast and reliable support and proactive IT strategy.   Improve Security Having a trusted IT service company monitor and oversee your IT security helps to reduce risks and protect your business data. IT experts use layered security best practices that improve security and defend your business. Increase Productivity IT systems needs constant auditing, monitoring and maintenance to ensure they are running at optimum performance. Faster and more reliable systems increase productivity and raise team moral. Focus on your core competencies Outsourcing frees up valuable time so you can focus on your core business. Hiring an IT service provider to use their expertise frees up your employees to focus on what they’re good at. Let us talk Digital Workspaces have a team of experienced IT professionals providing IT support services in UAE. Contact us to find out how outsourcing can help driving your business to great success.   CONTACT US

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Why SMBs should consider Digital Transformation?

Why SMBs should consider Digital Transformation? Businesses are always looking for ways to stay ahead of the competition. Unfortunately, even if you’ve had success in the past, the same strategies don’t guarantee you success in the future – especially if those strategies don’t involve making your business as efficient as possible. Many companies have begun to transform themselves digitally. A new McKinsey Global Survey reports that more than eight in ten respondents say their organizations have undertaken digital transformation efforts in the past five years. What is a digital transformation? ‘Digital transformation’ is “the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.”This process doesn’t happen overnight. Digital transformations require businesses to rethink how they operate, even if it means revisiting long-standing business processes. However, once all processes are fully aligned, the benefits are numerous. Better Customer Service In an ideal world, we’d be able to respond to every customer inquiry immediately. However, given the volume of customers and questions, this isn’t always possible. Or is it? While your employees only work a handful of hours each day, a 24/7 support team catered to your needs responds to inquiries around the clock. The process of transforming your customer service department into one that’s better equipped to handle the volume of customers doesn’t just take the weight off of your employees. It also improves customer Better Decision-making Businesses generate lots and lots of data. Some estimates indicate that we generate 7.5 septillion gigabytes of data every single day. While this volume of data can be overwhelming, it is also beneficial for businesses that learn to utilize it appropriately. Equipping your business with systems that capture, analyze, and store data all in one place allows you to convert complex information into valuable business insights for better decision-making. More Efficient Employees Most of the core business functions that make up your company require numerous manual processes. While important, these processes often comprise multiple hours of highly-skilled employees’ schedules. This is where digital transformation comes in. Robotic Process Automation is a type of automation that can replicate computer-based manual tasks. This provides the means to automate many business processes. This includes functions within the scope of finance, accounting, and other departments that are regularly bogged down by repetitive processes. Once automated, workers can devote more time and energy to pressing duties that relate to their primary job role. Better Security With great data comes great responsibility. As customers provide businesses with more information about themselves, companies become more liable for keeping this information safe. Businesses should take special measures to help ward off the threat of a security breach. Start by employing the help of cybersecurity professionals who regularly update security networks with the latest technology and encryption available. It’s not always an easy task, as hackers consistently find new ways to thwart safety and security measures. However, investing in updated cybersecurity will allow your business to enjoy a reputation as a company customers feel safe with. Let us talk Ready to dive into a digital transformation? Contact us to book an appointment to discuss your digital transformation requirements today. CONTACT US

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Top 5 Reasons to Embrace Cloud Solutions for your business

Top 5 Reasons to Embrace Cloud Solutions for your business More and more companies are adopting cloud solutions and reaping benefiting from it. According to analysts, by 2025, the cloud will be the key driver of business innovation.   Here are our Top 5 Reasons for you to Embrace Cloud Solutions. Boost your Business Productivity Cloud solutions enable relevant documents & projects to be stored and shared securely. Teams and colleagues will be able to work in a more flexible and collaborative way. By fully embracing the flexibility of cloud platforms, organisations can improve workflow and increase team productivity. A study by Frost & Sullivan found that SMBs that invest in cloud collaboration tools increase their productivity by as much as 400%**   Mobility, Flexibility & Scalability Traditional on premise solutions can be difficult and expensive to scale up as your business grows and develops. Cloud based platforms can easily be scaled up or down to meet the needs of your business. You have flexibility to increase or decrease resources when you need them. Reduce costs In their recent study, Microsoft* found that 82% of companies who had introduced cloud solutions experienced lower costs. As well as opportunities to scale up or down when required, cloud platforms reduce capital expenditure. Monthly subscriptions can help to spread operational costs through out the year. Future Proof your Business Are you’re competitors already reaping the benefits of cloud solutions? Cloud based technologies are designed to benefit businesses of all sizes. Smaller businesses can use platforms which provide a competitive advantage. Technologies which were previously aimed at the enterprise market are now fully scalable and open up opportunities for SMEs which were previously too expensive. Let us talk Digital Workspaces provide various Cloud Solutions, including consulting, migration and managed services. If you would like to find out how cloud solutions can benefit your business, let us talk. Contact us to book an appointment.

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