Automation and Cognitive Solutions
Digital transformation means using the latest technologies to rethink old operating processes,making businesses more intelligent and agile and better responding to customer and market
demands. In the rapid digitization age, a clear transformation strategy is vital to a business’s long–term growth and prosperity.
WHY ARE BUSINESSES MAKING DIGITAL TRANSFORMATION A TOP PRIORITY?
Eliminate Inefficiencies
Streamline internal workflows, automate repetitive tasks, and allow your staff to focus on high–value work
Greater Productivity
Empowered by the latest digital technologies, your staff can communicate and collaborate to get more done.
Better Staff and Customer Experience
Providing a good customer experience is now the primary goal of most businesses. So is engaging employees via cutting-edge tools and techniques that build a strong sense of teamwork.
Streamlined Reporting and Decision Making
Stop using error–prone, inefficient spreadsheets and embrace modern business intelligence solutions for more intuitive, sophisticated analytics.
Digital Transformation with Clarity and Confidence
Businesses across all industries are eager to embark on digital transformation, but many of these initiatives don’t deliver on their promise. According to the consulting firm McKinsey, over 70% of digital transformation projects fail to reach their goals.
By combining the right products, strategy, and technology expertise, DWS helps businesses realize the most significant benefit from their digital transformation efforts, free from doubt or uncertainty.
Transparent budgeting
The DWS team will guide every facet of your digital transformation strategy, so you invest in only technologies that provide your business with lasting positive impact.
A team of seasoned experts
From consultants to guide your digital transformation strategy to the world-class engineering staff to proactively support your technology, we have the skills to ensure the success of any digital transformation initiative.
A guide for transformation
Our personable team can help with the intangible aspects of digital transformation, helping your decision–makers and staff adapt to new processes and find greater assurance and morale in the digital era.
According to IDC, global spending on digital transformation will reach $2 trillion by 2023. Are you prepared to make your digital transformation investment wisely?
System Automation and Integration
Many businesses are still saddled with legacy tools and out–of–date workflows, which significantly strain business efficiency and productivity. A fundamental aspect of digital transformation is automating cumbersome, employee morale–killing processes and integrating these new workflows across your entire organization.
The team of developers at DWS can analyze the needs and goals of your business, then build custom automation to bring legacy systems and workflows up to modern standards.
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Proactive operating system (OS) hosting
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Cloud management suite (CMS) patching to ensure superior performance
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Cloud hosting, including backups, malware scanning, and firewall management
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Ongoing updates for your new content (blog posts, web pages, etc.)
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A design refresh predefine intervals or upon request
Process automation and integrations can backfire when mishandled, causing service disruption and further impeding efficiency.
As seasoned professionals, the DWS team can help you plan your strategy and design your solution to be most effective for your specific needs.
The team of developers at DWS can analyze the needs and goals of your business, then build custom automation to bring legacy systems and workflows up to modern standards.
DWS helps ensure a smooth, worry-free automation development process
Define an automation strategy to minimize wasted effort and uncertainty.
Employ application security best practices to meet any need or compliance standard.
Smooth knowledge transfer to ensure employees are prepared for new processes Because each client has complex business challenges and goals that are very specific to their company, we encourage anyone who would like to learn more about our system automation and integration services to reach out and speak with our friendly experts.
A study found that 94% of negative website feedback was design related!!
Positive customer experience is one of the primary focal points of all digital transformation initiatives. An attractive, fully functional, and tasteful user experience–optimized website is a central component of providing that glowing exposure to customers and prospects.
Stunning, custom–made websites designed for results, developed for endurance on an
industry–standard CMS platform with ongoing support and cloud hosting.
Preliminary SEO assessments and implementation of technical best practices for an optimized web property
Ongoing website content updates when you submit written content to us (includes page
updates, news posts, articles, blogs, etc.)
Customized Websites by a Team of Seasoned Developers and Designers
Some digital marketing agencies build websites that use pre–existing templates or designs, but that’s not how we do things. We want your website to make the strongest impression on your prospects possible.
That means we dig deep into your business, analyze competitors’ sites and build a website from the ground up to support your business goals in terms of technical functionality and visual appeal.
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Responsive web design ready for mobile and desktop visitors
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Professional creativity optimized for readability and usability
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Drive Stronger Employee Engagement with a Compelling Intranet
Employee engagement is vital to the knowledge economy, yet over 70% of employees don’t consider themselves engaged in their current jobs. The intranet has evolved into a dynamic platform that helps improve employee engagement, offering more opportunities for creativity, communication, and teamwork.
DWS is an experienced designer of high–quality, custom intranet solutions. Our intranet solutions provide you with all the benefits of a custom Intranet for a flat monthly fee so you can budget confidently.
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Drive engagement with a robust, unified cloud platform to break down department silos
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Comprehensive company event management that includes calendars, lists, registrations, and more
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Host internal resources like FAQs and Wikis, corporate policy documents, and many more
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Recognize individual and departmental success via intranet timelines and posts
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Business Intelligence for Richer Reporting and Analytics
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Business-Intelligence-for-Stronger-Reporting-and-Analytics
Business Intelligence (BI) platforms help collect, organize, and visualize business data.
You empower your team to reduce risk, uncover actionable insights, and make better business decisions by replacing error–prone, inefficient spreadsheets with a best–in–class business intelligence platform.
BI implementation takes a highly specialized set of skills, which is why many companies trust the experts at DWS. We have a documented process for every stage of BI deployment,
helping our clients avoid common pitfalls and produce reliable results.
A great user experience
To optimize your BI platform, we’ll help you customize your BI solution to accommodate your staff’s workflows and habits.
Reliable data quality & governance
Our data experts can help you locate and clean the raw data for your BI solutions so that it
yields reliable, high–quality output
On-going monitoring and maintenance
To optimize your BI platform, we’ll help you customize your BI solution to accommodate your staff’s workflows and habits.
A wonderful serenity has taken possession of my entire DWS helps companies face digital transformation with maximum competence, skills, and readiness. If you want to know more about how digital transformation can improve your organization’s efficiency and productivity, the friendly experts at DWS can help. Contact us any time, like these sweet mornings of spring which enjoy with my whole heart. I am alone, and feel the charm of existence in this spot.
Digital Process Automation Solutions
Powerful Workflow and Process Automation from a Team of Digital Transformation Specialists
DWS custom automation eliminates tedious tasks and workflows, better integrates systems, boosts employee morale, and more.
High–Octane Digital Workflows & Process Automation Technology For Businesses That Want To Work Better And Do More
Inefficient processes can have an enormous negative impact on the productivity of a business. According to research by IDC, companies lose between 20% and 30% of their revenue annually due to inefficiencies. How much money could your business save by eliminating those roadblocks?
The best way to improve inefficient business processes is with a digital transformation from DWS. For over 20 years, we’ve been developing tailor–made solutions that help businesses manage time–wasting operations, consolidate long and complex tasks into intuitive workflows, and discover new levels of efficiency.
Increased
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Efficiency
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Productivity
- Efficiency
- Productivity
There are a variety of business processes that are ripe for automation. Any process that doesn’t need human intervention is a good candidate, and so are tedious jobs that
drain employee morale or tasks that need to remain error–free across your organization.
DWS HELPS SOLVE COMPLEX BUSINESS PROBLEMS THROUGH AUTOMATION
- Eliminate data silos
- Reduce employee error
- Better integrate systems and services
- Remove troublesome productivity bottlenecks
These are just some of the problems that DWS can help you solve. All our flat–rate, completely customized solutions start with a detailed analysis phase, in which we’ll help you determine which inefficient business processes can be automated. Then we’ll devise an intelligent strategy to relive your business of that burden
Traditional Approach
- Manual processes
- Siloed data
- Departmental/divisional focused
DWS Approach
Strategically automated processes Universally accessible data via API integrations Cross- domain collaboration
drain employee morale or tasks that need to remain error–free across your organization.
According to the global consulting firm McKinsey, 45% of work activities could be automated using existing technologies.
Provide a Consistent and Rewarding Customer Experience
The ability to provide a positive customer experience is one of the factors that separates successful businesses from less successful ones. Because most customer interactions are now mediated by technology, companies must strive to provide the most personal, fulfilling, and meaningful digital interactions possible. Custom automation from DWS can help make that possible.
HERE ARE JUST A FEW WAYS THAT OUR AUTOMATION SOLUTIONS CAN IMPROVE YOUR CUSTOMER EXPERIENCE
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Automatic check-in emails and customer satisfaction surveys
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Comprehensive company event management that includes calendars, lists, registrations, and more
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Host internal resources like FAQs and Wikis, corporate policy documents, and many more
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Recognize individual and departmental success via intranet timelines and posts
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Business Intelligence for Richer Reporting and Analytics
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Business-Intelligence-for-Stronger-Reporting-and-Analytics
It’s not just sales and marketing processes that create a better customer experience. By automating back–end business processes and better coordinating the departments in your organization, you can provide a more standardized service to your clients, helping them find the reliable customer experience they desire
78% of customers expect consistent interactions across a company’s departments
Improve Employee Morale
Your employees don’t like doing tedious, repetitive tasks. They drain employee energy, lead to staff disengagement, and contribute to burnout. Automating this low–value work helps your business save time and money but also helps provide them with the proper condition to flourish and feel excited about their jobs. Good morale is essential for all workers in the modern workplace who have high hopes and expectations from the workplace. Providing them with access to cutting–edge tools that minimize the repetitive drudgery of their workday has the demonstrated effect of driving greater satisfaction, providing your business with additional benefits
Reduce Operational Costs
Human labor is expensive. That’s why forward–thinking businesses are eager to adopt automation to help them reduce the workload of staff members. This helps boost productivity, improves employee satisfaction, and saves companies money.
There’s a perception that automation is only for large enterprises with millions of dollars to spend on IT, but nothing could be further from the truth. In many cases, automation can be even more impactful at small and midsized businesses than at enterprises, as staff at smaller companies tend to wear more hats and work under more significant pressure.
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Eliminate tedious paperwork and replace it with secure digital processes
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Mitigate spreadsheet mistakes and other forms of costly human error
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Reduce dependency on low-skill or contract workers to handle peak work periods
Your Next Automation Project, Executed by a Team of Seasoned Technologists
While automation is essentially a technical process, there is a vital human component to it as well. To ensure the success of your automation projects, you’ll need a combination of leadership skills, organization, and cultural understanding — in addition to world-class technical skills.
drain employee morale or tasks that need to remain error–free across your organization.
Team-of-Experts
- Define your business processes
- Prioritize inefficiencies processes and identify key stakeholders
- Develop the first version of the automation
- Deploy, gather metrics and feedback, then iterate
- Final delivery and ongoing support
While we approach the automation process in careful, successive steps, we also understand that the goal for every transformation is to start providing immediate business benefits. To help you achieve this benefit, the DWS team delivers a usable version of your automation as soon as possible, then iterates on that first version through rounds of feedback from your team drain employee morale or tasks that need to remain error–free across your organization.
Business process automation that yields results
Not tying your automation project to a strong business case is one of the chief roadblocks to ROI. By carefully estimating timeframe and costs, the DWS team uses its expertise to help you determine which of your processes are ready for automation and which will provide you with the best possible return on investment.
Partnership for holistic digital transformation
Automating critical business processes will require your staff to learn new working methods, which could derail your project if unaddressed. DWS can help you identify resistors, proactively address their concerns, and communicate the technical and non–technical benefits of the project across your organization, effectively managing the cultural component.
DWS is Your Automation and Digital Transformation Partner
For over 20 years, DWS has provided flat–rate digital transformation and custom software services to small, midsized, and large businesses across the United States.
If you’re a company that’s interested in automating a process — or has another digital transformation project in mind — we encourage you to reach out and speak with our experts.
The friendly DWS team is always available and eager to answer your questions! You can reach us.
