microsoft365

These new Microsoft 365 features help significantly in
the new normal – Hybrid Work

These new Microsoft 365 features help significantly in the new normal – Hybrid Work Hybrid work is quickly becoming the norm, and Microsoft has responded to this shift by improving Microsoft 365 to address the challenges that come with the hybrid work setup. Specifically, Microsoft has added tools and features that allow hybrid workers to be more efficient and collaborative. If you’re implementing hybrid work, here are some Microsoft 365 updates you should be excited about. Microsoft Digital Contact Centre Platform An MSP is a company that offers comprehensive IT support and management for businesses. They can typically provide everything from 24/7 help desk support to network monitoring to data backup and disaster recovery services. They also offer other IT services, such as cybersecurity and cloud computing. Unlike traditional IT services providers, MSPs proactively manage their clients’ IT systems for a flat monthly rate. Excel Live Last year, Microsoft introduced PowerPoint Live, a feature that allowed participants in a Microsoft Meeting to actively interact with presentations in real time. This year, Microsoft applies the same idea to the Excel app, giving us Excel Live. To access Excel Live, simply select the Share tray in Teams, scroll down to Excel Live, and select the Excel workbook you’d like to share with the meeting participants. Whether you’re working on a sales report or analyzing financial data, your team can process data in real-time and jump right in to edit a workbook without switching between apps and leaving the meeting screen. Microsoft Viva Microsoft Viva is an employee experience platform that fosters connection, growth, purpose, and insight. Viva in Microsoft 365 offers two key services, Viva Connections and Viva Engage. Viva Connections Viva Connections provides employees with timely news, relevant conversations, and other resources all in one place. Not only does it offer a personalized and branded employee experience, but it also appears in the apps that employees use every day, like Microsoft Teams.  By connecting everyone in the company, Viva Connections unites employees around the organization’s vision and mission and top priorities. Viva Connections can also be deployed with minimal effort, as it builds on Microsoft 365’s existing capabilities, like Yammer and SharePoint. Viva Engage Viva Engage bonds people throughout the company regardless of location or time. By using the Viva Engage app in Teams, organizations can strengthen community ties, leadership engagement, and knowledge sharing while employees build their own professional networks. Viva Engage can also serve as the platform where employees connect with mentors and colleagues, brainstorm or crowdsource ideas, highlight their experience, and find belongingness in various communities at work. Teams Connect Shared Channels With this feature, you can work together with people both in and out of your organization in one central space. It pushes the boundaries of what’s possible when it comes to collaboration, as it enables everyone to communicate, meet, share files and ideas, and create apps together regardless of location and which company they work for. To start collaborating with users from an external Microsoft 365 organization, you’ll need to set up B2B direct connect. Note that you need to configure this setting for every company you wish to communicate with. Another way to connect with all external organizations is to enable shared channels with them. These are just a few features in Microsoft 365 that cater to hybrid workers.To learn more about how our Microsoft 365 and Cloudservices can benefit your business, get in touch with us today.

These new Microsoft 365 features help significantly in
the new normal – Hybrid Work
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Cloud adoption – The benefits of Microsoft Azure for companies in UAE

Cloud adoption – The benefits of Microsoft Azure for companies in UAE Whether knowingly or not, businesses of all shapes and sizes have been caught up in the stream of IT services being transitioned to the cloud. From CRM to book keeping software packages, and everything in between, the data and applications on which we rely in the day to day running of our business operations are ever more delivered from the cloud. With the cloud featuring as such an intrinsic part of modern IT infrastructure in a small business, having the right cloud foundation will make all the difference technically, operationally and commercially to the success of your business. Understanding what ‘The Cloud’ means for SMB businesses When considering the IT footprint of your business and any potential cloud migration paths, there are a few key different camps within your IT ecosystem to identify and understand first, each of which will have an impact on the services and options you require within the cloud – a) Locally hosted vs. hosted apps and databases b) File data c) Email d) Remote access a) Locally hosted vs. hosted apps and databases   The ‘hosting’ of an application or database relates to the server on which it resides – the location on which it stores and processes data. If you are hosting services ‘locally’, you have the application or database installed on server hardware within your own premises or under your direct control. Unless you are a truly ‘born in the cloud’ business, it is likely you will have applications and databases within your organization that are a mixture of locally and cloud hosted. Those services that are ‘cloud hosted’ will (in most cases) be provided to you with their hosting and IT infrastructure provided as part of the software subscription, therein provided to you as ‘Software-as-a-Service’ (SaaS) applications. b) File data Your file data will include, but not be limited to, the files and folders that hold Microsoft Office documents among other file types that cloud include (for example, photographs and design files). It is likely that you will have file data stored across local end user devices (such as laptops or PCs) on a file server, and perhaps additionally, on external storage disks or ‘memory stick’ devices. c) Email Email systems can be in a number of different formats – most commonly those businesses with a more traditional on-premise IT setup will have email hosted within Microsoft Exchange on their own server. Alternatively, the very same Microsoft Exchange technology may be used to host and transact email, contacts and calendars in a cloud hosted sense – provided by any one of a number of hosting companies. d) Remote access The way in which you and your team access and share IT resources will inevitably change (and improve) with a cloud migration. However, it is well worth considering first:how your team currently access resources, what works, what doesn’t work and how you would like to improve that experience. Provisioning remote access to the right IT tools, for the right individuals within your business, will need mapping out and likely have an influence on the way your cloud environment is configured. Why migrate your IT services to The Cloud?   Cloud hosting pivots IT from a product purchase state? to a service one. By no longer purchasing specific limited IT server hardware outright, you are no longer bound by the capabilities, age or health of static hardware. You are instead paying for access to an ongoing service and, like any service agreement, a high standard of uptime and access are to be maintained by the provider – polar opposites from running your own server infrastructure in-house. Some of the specific benefits of operating your IT within the cloud, include: Ease of access Users are provided with the IT services they need, when they need them. With the cloud’s ‘always on’ approach – any internet connected device can access data and software, wherever you and your team might be working from. Availability The barriers presented by downtime and loss of performance are a thing of the past. Operating from cloud infrastructure removes any single point of hardware failure – your ecosystem will reside on a cluster of fully integrated servers, storage and networking equipment that keeps you online and working without interruption, should any issues ever arise. Improve the way your team can work, whether remote or in the office, while improving performance – all achieved by reducing the risks and reliance on limited on-premise IT. Always up to date. As a part of the subscription model, cloud services will keep your IT environment – the software, along with the backbone infrastructure – at the very cutting-edge, which means that you are ever investing in the latest developments, which few small businesses could ever afford or justify investing in alone. It doesn’t stop there either. The tools, features and components of the cloud-provided software apps are ‘living and breathing’ too, keeping your business effortlessly up to date, at no additional cost. Flexibility and scalability. The reality within an evolutionary small business is that you are never standing still – always growing and adapting to take new opportunities head-on.So your IT needs to evolve with you. Unlike the rigidity presented by traditional IT, a cloud environment can be scaled to suit the ever- changing requirements in your dynamic business. Ready to flex at a moment’s notice, you have the freedom to increase or decrease your userbase – and-in turn adj Manageable cost The biggest initial difference businesses will appreciate with a cloud implementation is the entire removal of large up-front capital expenditure (CapEx). Gone are the days of needing to budget thousands of pounds in IT investment to refresh equipment and software every few years, or upon hitting each period of growth when you find the static IT you have invested in is no longer fit for purpose. A switch to a subscription-based service spreads-out the IT service fees as more manageable monthly

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