digiworkspaces

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Technology services companies in dubai

Technology services companies in dubai What is Digital Workspaces and How Are They Revolutionizing Technology Services in Dubai? Dubai, the futuristic city in the United Arab Emirates, is a hub for technology services companies. These companies provide a wide range of services, including cloud computing, IT infrastructure management, enterprise mobility solutions, and business intelligence solutions. Digital Workspaces is a leading digital workspace solutions provider in Dubai, UAE, that is transforming the technology services industry. Digital Workspaces is a cloud-based solutions provider that offers a comprehensive suite of digital workspace solutions, including cloud computing, IT service management, enterprise mobility solutions, and business intelligence solutions. With its cutting-edge technology and innovative solutions, Digital Workspaces is revolutionizing the way technology services companies operate in Dubai. The Benefits of Digital Workspaces For Technology Services Companies in Dubai Technology services companies in Dubai are always looking for ways to improve their service delivery and stay ahead of the competition. Digital Workspaces offers several benefits to technology services companies, including: Cost Savings: Digital Workspaces offers cloud computing services that enable technology services companies to reduce their IT infrastructure costs. By using cloud-based solutions, companies can save on hardware, maintenance, and upgrade costs. Scalability: Digital Workspaces provides scalable solutions that allow technology services companies to scale their services up or down according to their business needs. This scalability ensures that companies are not locked into fixed solutions and can adapt to changing market conditions. Agility: Digital Workspaces offers enterprise mobility solutions that enable technology services companies to work from anywhere, at any time, and on any device. This agility allows companies to respond quickly to customer needs and stay ahead of the competition. Improved Customer Service: Digital Workspaces offers business intelligence solutions that provide technology services companies with valuable insights into their customers’ needs and behaviors. This knowledge helps companies to improve their service delivery and provide personalized services to their customers. What are the Different Technology Solutions Offered by Digital Workspaces? Digital Workspaces offers a range of technology solutions that help technology services companies in Dubai to improve their service delivery and stay ahead of the competition. These solutions include:   Cloud Computing Services: Digital Workspaces provides cloud-based solutions that enable technology services companies to store and access data from anywhere in the world. This cloud computing service ensures that companies can operate efficiently and effectively, even when their employees are working remotely.   IT Service Management: Digital Workspaces offers IT service management solutions that help technology services companies to manage their IT infrastructure effectively. This solution includes IT asset management, IT helpdesk support, and network management services.   Enterprise Mobility Solutions: Digital Workspaces provides enterprise mobility solutions that enable technology services companies to work from anywhere, at any time, and on any device. This solution includes mobile device management, mobile application development, and mobile security solutions.   Business Intelligence Solutions: Digital Workspaces offers business intelligence solutions that provide technology services companies with valuable insights into their customers’ needs and behaviors. This solution includes data analytics, data visualization, and predictive analytics. How Can Technology Services Companies Leverage Digital Workspace Solutions to Improve Service Delivery? Smart IT platform companies in Dubai can leverage DigiWorkspace solutions to improve their service delivery in several ways, including:   Streamlining Processes: Digital Workspaces provides IT service management solutions that help technology services companies to streamline their IT processes. This streamlining ensures that companies can operate efficiently and effectively, reducing the time and resources needed to deliver services.   Improving Customer Experience: Digital Workspaces offers business intelligence solutions that provide technology services companies with valuable insights into their customers’ needs and behaviors. By using this information, companies can provide personalized services that meet their customers’ needs, improving the overall customer experience.     Collaboration: Digital Workspaces’ cloud computing services enable technology services companies to collaborate effectively with their clients and employees. This collaboration ensures that all stakeholders are on the same page, leading to improved service delivery.   Ensuring Data Security: Digital Workspaces provides enterprise mobility solutions that include mobile security features. By leveraging these solutions, technology services companies can ensure the security of their clients’ data and protect against cyber threats. Digital Workspaces is transforming technology services companies in Dubai by offering innovative digital workspace solutions. These solutions provide numerous benefits, including cost savings, scalability, agility, and improved customer service. With a range of technology solutions, including cloud computing, IT service management, enterprise mobility, and business intelligence, DigiWorkspaces enables technology services companies to improve their service delivery, streamline processes, enhance collaboration, and ensure data security. By leveraging DigiWorkspace solutions, technology services companies in Dubai can stay ahead of the competition and thrive in the fast-paced digital era.

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The Ultimate Guide to Choosing The Best Digital Workspace and IT Services in Dubai and UAE

The Ultimate Guide to Choosing The Best Digital Workspace and IT Services in Dubai and UAE What is Digital workspace and How Do They Help Businesses in The UAE? One of the top providers of IT support services in Dubai, Digital Workspaces provides a variety of IT consulting services in UAE. In today’s fast-paced business environment, the ability to work effectively and efficiently is essential to achieving success. Digital workspace, also known as digital workspace, is an innovative solution that has become increasingly popular among businesses in the UAE. It refers to a cloud-based platform that provides a comprehensive digital environment for employees to access all their work tools and applications from anywhere, at any time, using any device. Digital workspace brings numerous benefits to businesses, including improved collaboration, productivity, and flexibility. Digital workspace’s Proven Strategies for Technology Solutions & Productivity Improvement Digital workspace can help businesses improve their productivity and achieve growth by leveraging proven strategies for technology solutions. One such strategy is to work with tech consultancy services in Dubai that specialize in providing technology solutions to businesses. They can help businesses analyze their current processes and identify areas for improvement using the latest technologies. These solutions can range from cloud computing services to data analytics, automation, and cybersecurity. The Benefits of Working with a Professional IT Services Provider in Dubai Businesses that work with professional IT services providers in Dubai can leverage their expertise and experience to improve their IT infrastructure. These providers offer a range of services, including IT consulting services in the UAE, managed IT services, and cybersecurity solutions. They can help businesses with everything from setting up and managing their IT infrastructure to providing regular maintenance and support. By outsourcing IT solutions to an experienced company, businesses can free up their resources and focus on their core competencies. How Digital workspace Can Leverage the Latest Technologies to Transform Your Business Processes Digital transformation is a key driver of business growth and innovation. Digital workspace can leverage the latest technologies to transform business processes and drive growth. Cloud computing is one such technology that has become increasingly popular among businesses in Dubai and UAE. It allows businesses to store and access data and applications on remote servers, reducing the need for physical hardware and improving scalability and flexibility. Digital workspace can also help businesses adopt other technologies, such as artificial intelligence, automation, and data analytics, to improve their operations and decision-making. What are the Benefits of Outsourcing IT Solutions to an Experienced Company like IT consulting Companies in UAE? Outsourcing IT solutions to an experienced company like IT solutions companies in UAE brings several benefits to businesses. These companies have a team of experts who specialize in providing IT solutions and services to businesses. They can offer a range of services, including cloud computing, cybersecurity, IT consulting, and managed IT services. By outsourcing these services, businesses can reduce their IT costs, improve their IT infrastructure, and focus on their core competencies. IT solutions companies in UAE can also provide businesses with access to the latest technologies, enabling them to stay ahead of the competition. Digital workspace and IT services providers in Dubai and UAE can bring significant benefits to businesses, including improved collaboration, productivity, and flexibility. By leveraging the latest technologies, businesses can transform their operations and achieve growth. When choosing a digital workspace or IT services provider, businesses should consider factors such as experience, expertise, and reliability. By making the right choice, businesses can achieve their digital transformation goals and stay competitive in today’s fast-paced business environment

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How much internet bandwidth do you really need to work remotely in UAE?

How much internet bandwidth do you really need to work remotely in UAE? United Arab Emirates (UAE) boasts some of the fastest internet connections in the world, with an averagespeed of more than 100 Mbps. However, if your company has shifted to a Remote or Hybrid work setup, you should understand how crucial is to have enough internet bandwidth for remote workers. How much bandwidth is “good enough”? And what’s the minimum bandwidth ideal for work-related tasks? Let’s find out. What is internet bandwidth? Bandwidth is how much data your internet connection can transfer in a second. A higher bandwidth allows more data to be transferred at once. Most internet providers have different bandwidth limits for downloads and uploads. Data transfer speed is calculated in megabytes per second (Mbps) or bytes per second (Bps), which indicates the maximum amount of data that can be sent through your home internet connection. How much internet bandwidth is needed for remote work? Several factors affect how much internet bandwidth you need to work remotely, like the type of job you have and which apps/programs you use. Simple tasks such as checking your email, chatting online, or creating documents don’t use too much bandwidth. However, if your tasks require more complex processes, like video calling, then you’ll need higher bandwidth to complete them. Below is a list of commonly used apps by remote workers, and the bandwidth required to use them effectively. Microsoft Teams No matter the condition of your internet connection, Teams guarantees the best audio, video, and content sharing experience. If you have insufficient bandwidth, Teams will prioritize audio quality over video quality.  This table details how much bandwidth Teams uses. Bandwidth Requirement for Audio Only Type of meeting Minimum Recommended Optimum One-on-one 10 Kbps/10 Kbps (up/down) 58 Kbps/58 Kbps (up/down) 76 Kbps/76 Kbps (up/down) Group 1.2‒1.8 Mbps (down) General Tso’s 58kbps/58kbps (up/down) 76 Kbps/76 Kbps (up/down) Bandwidth Requirement for Video Type of meeting Minimum Recommended Optimum One-on-one 150 Kbps/150 Kbps (up/down) 1.5 Mbps/1.5 Mbps (up/down) 4.0 Mbps/4.0 Mbps (up/down) Group 150 Kbps/200 Kbps (up/down) 2.5 Mbps/4.0 Mbps (up/down) 4.0 Mbps/4.0 Mbps (up/down) Bandwidth Requirement for Screen sharing Type of meeting Minimum Recommended Optimum One-on-one 200 Kbps/200 Kbps (up/down) 1.5 Mbps/1.5 Mbps (up/down) 4.0 Mbps/4.0 Mbps (up/down) Group 250 Kbps/250 Kbps (up/down) 2.5 Mbps/2.5 Mbps (up/down) 4.0 Mbps/4.0 Mbps (up/down) Bandwidth Requirement for Together mode Type of meeting Minimum Recommended Optimum One-on-one N/A N/A N/A Group 1.0 Mbps/1.5 Mbps (up/down) 1.5 Mbps/2.5 Mbps (up/down) 2.5 Mbps/4.0 Mbps (up/down) Google Meet Google Meet needs access to enough concurrent bandwidth for HD meetings, as well as supplemental bandwidth in order to support other needs, such as live streaming. If there isn’t enough bandwidth for a video conference, the app will automatically switch to audio-only mode.  Below are the minimum bandwidth requirements for Google Meet. Average bandwidth requirement per participant Type of meeting Inbound Outbound HD video conference 1.6 Mbps 2.2 Mbps Audio-only mode 18 Kbps 12 Kbps Average bandwidth requirements per live stream viewer Type of meeting Inbound Outbound HD video conference 1.6 Mbps 2.2 Mbps Audio-only mode 18 Kbps 12 Kbps Bandwidth Requirement for Screen sharing Video setting Required inbound bandwidth 720p 2.6 Mbps 480p 1.5 Mbps 360p 1.0 Mbps 240p 0.5 Mbps Zoom Zoom will adjust its bandwidth usage for the best experience possible based on the participant’s network, whether it be 3G, Wi-Fi, or wired. Here are the bandwidth requirements for different types of Zoom meetings. 1-on-1 video call Video setting Required bandwidth High-quality video 600 Kbps (up/down) 720p HD video 1.2 Mbps (up/down) 1080p HD video 3.8 Mbps/3.0 Mbps (up/down) Group video call Video setting Required bandwidth High-quality video 1.0M Bps/600 Kbps (up/down) 720p HD video 2.6 Mbps/1.8 Mbps (up/down) 1080p HD video 3.8 Mbps/3.0 Mbps (up/down) Gallery view receiving 2.0 Mbps (25 views), 4.0 Mbps (49 views) Group video call Video setting Required bandwidth High-quality video 600 Kbps (down) 720p HD video 1.2‒1.8 Mbps (down) 1080p HD video 2–3 Mbps (down) Remember these are individual numbers. When your users are working from Office and use different technologies, you may have to design the office network as well as home network with sufficient bandwidth and respective security controls. DWS Hybrid Work solutions can help you design the best employee experience while working remotely or at Office. To find more about DWS solutions to optimize your remote / hybrid work, call us today.

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5 Tips for IT Managers of Small Businesses in UAE to Improve IT Services

5 Tips for IT Managers of Small Businesses in UAE to Improve IT Services As an IT manager of a small business, you play a crucial role in ensuring that your organization’s technology infrastructure is reliable, secure, and efficient. However, with limited resources, it can be challenging to keep up with the ever-evolving world of technology. In this blog, we’ll share five tips that can help you improve your IT services and support your small business’s growth.   1. Assess your current technology infrastructure: The first step in improving your IT services is to understand where you stand. This means conducting a thorough assessment of your current technology infrastructure, including hardware, software, networks, and security systems. This will help you identify any weak points and prioritize your efforts to improve your IT services. 2. Implement a proactive maintenance strategy: The first step in improving your IT services is to understand where you stand. This means conducting a thorough assessment of your current technology infrastructure, including hardware, software, networks, and security systems. This will help you identify any weak points and prioritize your efforts to improve your IT services. 3. Invest in security: Cybersecurity threats are a real and growing concern for small businesses. To protect your company’s sensitive information and assets, invest in robust security measures, such as firewalls, antivirus software, and data encryption. Additionally, educate your employees on safe computing practices and establish a clear security policy to minimize the risk of a security breach. 2. Implement a proactive maintenance strategy: The first step in improving your IT services is to understand where you stand. This means conducting a thorough assessment of your current technology infrastructure, including hardware, software, networks, and security systems. This will help you identify any weak points and prioritize your efforts to improve your IT services. 4. Utilize cloud computing: Cloud computing can provide small businesses with the flexibility and scalability they need to support their growth. By moving some or all of your IT services to the cloud, you can benefit from reduced costs, improved data backup and recovery, and increased access to powerful software and tools. 5. Partner with an IT service provider: Finally, consider partnering with a reputable IT service provider. A reputable IT service provider can provide you with expert support, cutting-edge technology solutions, and ongoing maintenance to keep your IT services running smoothly. They can also help you stay up-to-date on industry trends and best practices, so you can make informed decisions about your technology investments. By following these tips, IT managers of small businesses can improve their IT services, enhance their organization’s competitiveness, and deliver great value by supporting business growth. By staying ahead of the curve and leveraging the right technology solutions, you can ensure that your small business’s technology infrastructure is reliable, secure, and efficient. To learn more about how DWS Small Business IT services can benefit your business, get in touch with us today.

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These new Microsoft 365 features help significantly in
the new normal – Hybrid Work

These new Microsoft 365 features help significantly in the new normal – Hybrid Work Hybrid work is quickly becoming the norm, and Microsoft has responded to this shift by improving Microsoft 365 to address the challenges that come with the hybrid work setup. Specifically, Microsoft has added tools and features that allow hybrid workers to be more efficient and collaborative. If you’re implementing hybrid work, here are some Microsoft 365 updates you should be excited about. Microsoft Digital Contact Centre Platform An MSP is a company that offers comprehensive IT support and management for businesses. They can typically provide everything from 24/7 help desk support to network monitoring to data backup and disaster recovery services. They also offer other IT services, such as cybersecurity and cloud computing. Unlike traditional IT services providers, MSPs proactively manage their clients’ IT systems for a flat monthly rate. Excel Live Last year, Microsoft introduced PowerPoint Live, a feature that allowed participants in a Microsoft Meeting to actively interact with presentations in real time. This year, Microsoft applies the same idea to the Excel app, giving us Excel Live. To access Excel Live, simply select the Share tray in Teams, scroll down to Excel Live, and select the Excel workbook you’d like to share with the meeting participants. Whether you’re working on a sales report or analyzing financial data, your team can process data in real-time and jump right in to edit a workbook without switching between apps and leaving the meeting screen. Microsoft Viva Microsoft Viva is an employee experience platform that fosters connection, growth, purpose, and insight. Viva in Microsoft 365 offers two key services, Viva Connections and Viva Engage. Viva Connections Viva Connections provides employees with timely news, relevant conversations, and other resources all in one place. Not only does it offer a personalized and branded employee experience, but it also appears in the apps that employees use every day, like Microsoft Teams.  By connecting everyone in the company, Viva Connections unites employees around the organization’s vision and mission and top priorities. Viva Connections can also be deployed with minimal effort, as it builds on Microsoft 365’s existing capabilities, like Yammer and SharePoint. Viva Engage Viva Engage bonds people throughout the company regardless of location or time. By using the Viva Engage app in Teams, organizations can strengthen community ties, leadership engagement, and knowledge sharing while employees build their own professional networks. Viva Engage can also serve as the platform where employees connect with mentors and colleagues, brainstorm or crowdsource ideas, highlight their experience, and find belongingness in various communities at work. Teams Connect Shared Channels With this feature, you can work together with people both in and out of your organization in one central space. It pushes the boundaries of what’s possible when it comes to collaboration, as it enables everyone to communicate, meet, share files and ideas, and create apps together regardless of location and which company they work for. To start collaborating with users from an external Microsoft 365 organization, you’ll need to set up B2B direct connect. Note that you need to configure this setting for every company you wish to communicate with. Another way to connect with all external organizations is to enable shared channels with them. These are just a few features in Microsoft 365 that cater to hybrid workers.To learn more about how our Microsoft 365 and Cloudservices can benefit your business, get in touch with us today.

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What to consider when selecting a Manged Services Provider in UAE

What to consider when selecting a Manged Services Provider in UAE When it comes to running their company, one thing business owners in UAE often overlook is IT management. This is because they often mistakenly assume they can handle IT on their own. Some build an internal team whereas others rely on break-fix support from a traditional IT services provider. But in reality, and there are numerous benefits in outsourcing your IT requirements to a specialized Managed IT services Provider (MSP). What is an MSP? An MSP is a company that offers comprehensive IT support and management for businesses. They can typically provide everything from 24/7 help desk support to network monitoring to data backup and disaster recovery services. They also offer other IT services, such as cybersecurity and cloud computing. Unlike traditional IT services providers, MSPs proactively manage their clients’ IT systems for a flat monthly rate. What should you look for in an MSP? With so many MSPs out there, you may have difficulty choosing the one that’s best equipped to handle your business’s unique needs. To help you pick the right MSP, consider the following criteria: Expertise –The MSP should not only be able to handle basic software installation, maintenance, and upgrades, but they must also have vast knowledge in other complex IT areas, such as cloud technology, security, and cross-platform integration. This will enable them to keep pace with your business’s changing IT requirements. Experience– Check whether the MSP has experience in supporting businesses of the same size and industry as yours. This tells you that they’re familiar with supporting the technologies you use.  Service level agreement (SLA) – Make sure the MSP offers a competitive SLA. An SLA outlines the terms of their services, including response times, uptime guarantees, and coverage hours.  Communication –The MSP should communicate clearly and concisely without using technical jargon. They should also be responsive to your questions and concerns.  Financial stability– Technology plays a crucial role in the success of your business, so you need an MSP that can be with you in the long run. You can evaluate their stability by taking a look at their annual reports and financial statements. See how many clients they have and check their customer retention numbers. Reputation– Your business is constantly evolving, so you need an MSP that can change with you. They should be able to scale up or down their services according to your current needs. Choosing an MSP is a big decision — but it doesn’t have to be a difficult one. By keeping these criteria in mind, you can narrow down your choices and find an MSP that’s a good fit for your business. To learn more about how our MSP services can benefit your business, get in touch with us today.

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SMART DIGITAL SOLUTION FOR GROWING BUSINESS

Smart Digital Solution for Growing buisnes Digital transformation is a successful investment of all modern enterprises, the benefits of digitally and technology growth are fundamental to the success of a modern business. Are you confused to choose among the best IT firm in UAE? As a business solution company, DIGITAL WORKSPACE covers maximum space in offering business solutions in UAE. It will affected for your organization to find quick and easily high quality growth in various places. We are the 360 degree network solution company in UAE, Business solution companies are available in many numbers. But we take a different and quality approach in the IT solutions. We serve only the best compliment for your business. And applying latest and quality technologies to recover your IT concerns. Being the best IT support service company In UAE, our network experts mainly focused on understanding your view, passion, idea and business needs the right technical solutions. We are conducts user interviews to recognize on the ground IT supports and point out user expectations to understand the finer project and proposal the right strategy. Based on your interested on the requirements, our expert IT solution companies in UAE does intense brainstorming session’s. If an business looking expansion and updating IT strategies is very important. Our team offers you a extensive collection of tools and services.     Our Culture We are communicate truly and we are highly transparent and open. This is how we involved in business because it is the key to directly and clearly having a good partnership. Our highly experienced and skilled IT professionals are specialized in cloud solutions, End-user computing solution, Enterprise network solution, IT infrastructure solution, Cyber security solution, software solution, Automation and cognitive solution. It will provide long term maintainability and stability of your solutions. We are always there to help clients with technical and critical mind-set to deliver the best solution for your business. Our good advise and action and take ownerships, responsibility increase your business is the ultimate goal. To boost your satisfaction that will increase our improvement in our best services. We could providing regular strategy To our customers and adhering to the committed timeline. Our creativity and technical knowledge are put in our every day work. Our experts are mainlyfocussed on proceeding end to end well developed solutions it will help to transform client business into a next level. Our flexibility and dedication solve all kind of challenges. Turn every section to see to that work will be success. Our broad solution portfolio, technical skills and supply chain capability give us the right direction and boost to achieve more for you.

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Cloud adoption – The benefits of Microsoft Azure for companies in UAE

Cloud adoption – The benefits of Microsoft Azure for companies in UAE Whether knowingly or not, businesses of all shapes and sizes have been caught up in the stream of IT services being transitioned to the cloud. From CRM to book keeping software packages, and everything in between, the data and applications on which we rely in the day to day running of our business operations are ever more delivered from the cloud. With the cloud featuring as such an intrinsic part of modern IT infrastructure in a small business, having the right cloud foundation will make all the difference technically, operationally and commercially to the success of your business. Understanding what ‘The Cloud’ means for SMB businesses When considering the IT footprint of your business and any potential cloud migration paths, there are a few key different camps within your IT ecosystem to identify and understand first, each of which will have an impact on the services and options you require within the cloud – a) Locally hosted vs. hosted apps and databases b) File data c) Email d) Remote access a) Locally hosted vs. hosted apps and databases   The ‘hosting’ of an application or database relates to the server on which it resides – the location on which it stores and processes data. If you are hosting services ‘locally’, you have the application or database installed on server hardware within your own premises or under your direct control. Unless you are a truly ‘born in the cloud’ business, it is likely you will have applications and databases within your organization that are a mixture of locally and cloud hosted. Those services that are ‘cloud hosted’ will (in most cases) be provided to you with their hosting and IT infrastructure provided as part of the software subscription, therein provided to you as ‘Software-as-a-Service’ (SaaS) applications. b) File data Your file data will include, but not be limited to, the files and folders that hold Microsoft Office documents among other file types that cloud include (for example, photographs and design files). It is likely that you will have file data stored across local end user devices (such as laptops or PCs) on a file server, and perhaps additionally, on external storage disks or ‘memory stick’ devices. c) Email Email systems can be in a number of different formats – most commonly those businesses with a more traditional on-premise IT setup will have email hosted within Microsoft Exchange on their own server. Alternatively, the very same Microsoft Exchange technology may be used to host and transact email, contacts and calendars in a cloud hosted sense – provided by any one of a number of hosting companies. d) Remote access The way in which you and your team access and share IT resources will inevitably change (and improve) with a cloud migration. However, it is well worth considering first:how your team currently access resources, what works, what doesn’t work and how you would like to improve that experience. Provisioning remote access to the right IT tools, for the right individuals within your business, will need mapping out and likely have an influence on the way your cloud environment is configured. Why migrate your IT services to The Cloud?   Cloud hosting pivots IT from a product purchase state? to a service one. By no longer purchasing specific limited IT server hardware outright, you are no longer bound by the capabilities, age or health of static hardware. You are instead paying for access to an ongoing service and, like any service agreement, a high standard of uptime and access are to be maintained by the provider – polar opposites from running your own server infrastructure in-house. Some of the specific benefits of operating your IT within the cloud, include: Ease of access Users are provided with the IT services they need, when they need them. With the cloud’s ‘always on’ approach – any internet connected device can access data and software, wherever you and your team might be working from. Availability The barriers presented by downtime and loss of performance are a thing of the past. Operating from cloud infrastructure removes any single point of hardware failure – your ecosystem will reside on a cluster of fully integrated servers, storage and networking equipment that keeps you online and working without interruption, should any issues ever arise. Improve the way your team can work, whether remote or in the office, while improving performance – all achieved by reducing the risks and reliance on limited on-premise IT. Always up to date. As a part of the subscription model, cloud services will keep your IT environment – the software, along with the backbone infrastructure – at the very cutting-edge, which means that you are ever investing in the latest developments, which few small businesses could ever afford or justify investing in alone. It doesn’t stop there either. The tools, features and components of the cloud-provided software apps are ‘living and breathing’ too, keeping your business effortlessly up to date, at no additional cost. Flexibility and scalability. The reality within an evolutionary small business is that you are never standing still – always growing and adapting to take new opportunities head-on.So your IT needs to evolve with you. Unlike the rigidity presented by traditional IT, a cloud environment can be scaled to suit the ever- changing requirements in your dynamic business. Ready to flex at a moment’s notice, you have the freedom to increase or decrease your userbase – and-in turn adj Manageable cost The biggest initial difference businesses will appreciate with a cloud implementation is the entire removal of large up-front capital expenditure (CapEx). Gone are the days of needing to budget thousands of pounds in IT investment to refresh equipment and software every few years, or upon hitting each period of growth when you find the static IT you have invested in is no longer fit for purpose. A switch to a subscription-based service spreads-out the IT service fees as more manageable monthly

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How to secure your hybrid workspace, the new reality

How to secure your hybrid workspace, the new reality As the world adopts new ways of working, like hybrid working, we’re discovering that the security needs of this IT environment are slightly different from the needs of the traditional office structure.     This change in requirements is mostly driven by the fact that employees are now spread out over a greater distance and no longer working from a single location (or a handful of locations). With a more distributed workforce, you effectively have a series of tunnels to your business from the outside that need to be secured. And, on top of that, all of these tunnels and remote offices need to be monitored to ensure that if anything goes wrong, the issue doesn’t lead to a massive data breach in your business. What you need to do to properly secure your hybrid workspace? Keeping your hybrid office setup safe can be a challenge because of how distributed your team is, your team may end up being, but if you take the time to build in security from day one, you’re going to be in a much better place. By taking the time to understand the challenges early and addressing them before they become a security emergency, you’re saving yourself a ton of money, time, and hassle down the road (and possibly even saving your business).     Secure access If you’re letting your team access work data without requiring a VPN, it’s not a matter of if you’re attacked by cybercriminals, it’s when. Making sure that your team not only has a VPN to use, but also that they know how to use it properly is a critical first step in protecting your hybrid office setup.     The best systems use an automated approach where team members use preconfigured computers that will not log-in to your network without proper authentication. These setups are nice because they give you more control over the protocols that are in place and remove human error from the process. The last thing you want is someone quickly logging into their work account to send an email, for example, but forgetting to use the VPN because they’re in a hurry.     Strict access control for employees Along with VPNs, there is a need for strict access control for anyone who needs to use your network. At its most basic, you need two-factor authentication or multi-factor authentication that requires anyone to verify themselves any time they wish to access the network. On top of strong authentication practices, you’ll need role-based access control (RBAC) to make sure that if anything does happen, you’re able to mitigate the damage. With RBAC, employees can only access the parts of your network that are critical to their jobs. This makes it harder for cybercriminals to gain access to all your data because, if they do get into your network, they’re more or less locked in a small room, rather than gaining access to everything. Network monitoring It’s not enough to simply install security software and monitor your network. You need to make sure that your staff knows what good security practices look like. That’s where training comes in.     You can’t rely on people reading through documentation and remembering everything. Some folks will learn, but others will forget, won’t understand, or just don’t do it. Security training gives you and your team hands-on experience that helps them learn best practices. It helps to include security drills or tests, as well, like sending out fake phishing emails to employees to make sure the training sticks. All it takes is one employee not paying attention when they check their email to compromise your entire company. Physical security and training It’s easy to forget about physical security when staff isn’t in the office, but you need to make sure that people keep this in their heads when working remotely. A lot of this is about creating good habits, like not walking away from your computer and leaving it unlocked, especially if you’re working in public or a shared office/coworking space. Need help securing your hybrid workspace? If you’re thinking about creating a hybrid working environment for your team and want help securing it, let’s talk. We’ve been helping people secure their offices for more than 20 years and have all the skills necessary to implement strong remote working practices. We can also spend time with your team to train them on the best practices and help them create habits that are going to keep your business safe.

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Finding the right Managed IT Service provider in UAE

Finding the right Managed IT Service provider in UAE Finding someone to handle the technology that helps run your business can be hard. You need to find someone who can do what they claim, understand the technology you use, and can be relied on to do the job.   Because we know the importance of selecting an MSP to work with, we’ve put together this short guide to help you know what to look for and what questions to ask when you’re looking to partner with an MSP.    5 things you should look for when talking to an MSP It’s safe to say that we’ve been through this process more than a few times, not from the perspective of someone who needs an MSP, but as the MSP that is being approached. This has helped us better understand what people are looking for and what questions you need to ask to make sure you find the right group. Experience with your tech Similar to having experience with your industry, any MSP you work with should have direct experience with the technology you use, as much as possible. This doesn’t mean they have to understand every single thing, but they need to know the critical pieces of your infrastructure. This is where certifications come in handy. They’re an easy to confirm bit of proof that at the very least, a company has trained with the tech you’re using.   You want to do this mostly as a way to make sure that it doesn’t feel like you’re babysitting your MSP or holding their hand as they learn the ins and outs of your systems. Not only should they be able to drop in and start working with your infrastructure, but they should be able to recommend improvements and best practices to optimize everything. The ability to provide the services that you’re looking for Does the MSP actually do what you’re looking for? This is one of those things that you shouldn’t have to compromise on, but people often do. If you’re looking for someone to run the helpdesk 24/7 and provide strategic support, but you’re talking to someone who only has helpdesk services available half the time, they’re not a good fit. If you go with an organization like that, you’re almost certainly going to hit a moment when you need help and they’re not available.   That’s why it helps to come up with a detailed, very specific list of what you’re looking for. If someone doesn’t offer all of those services, keep looking. Are their services scalable? Odds are your business isn’t going to have the same needs during your entire engagement. In fact, it’s safe to say that your business is going to grow and your tech requirements are going to need to grow alongside that. If you’re talking to an MSP who can’t match those needs at all stages of growth, keep looking.   It can be hard to predict exactly what’s going to happen in any given year, but if you have a growth plan you should be working with an MSP who can match each stage of that plan. You really don’t want to have to find someone else just as you’re getting really busy and need additional support.     What are their customers saying? Always take a bit of time to explore what the MSP’s customers are saying about them. Reviews are an excellent place to learn more about how a company operates, what bothers people about them, and what they love. You can also take this one step further and explore any case studies that a company might have. Case studies show you exactly what kinds of problems they can solve, how they solve those problems, and how customers felt as a result. You get a good look at the whole process of working with a company, which can help you understand whether they’re a good fit.   What’s their support team like? Are they local? Outsourced? One thing we’ve learned over the years is that having a local support team can be critical to success. This is largely because if something is broken to the point where it can’t be fixed remotely, you’re going to need someone to show up in person to fix the problem. This might not be something that ever comes up, but if it does you want to be covered.    It’s also important to make sure that you’re choosing someone who provides the kind of coverage you need for your business. Your support team isn’t going to be much help to you if they’re not available all the time because, as almost everyone knows, tech problems don’t stick to a 9-5 schedule. Things can go down at any time and you want to make sure that you’re covered.   Let’s chat! If you’re in the market for an MSP and aren’t sure if you’ve found the one just yet, now’s the time to reach out. Our team has got more than 10 years of experience across a wide range of verticals and industries. We love conne   It’s also important to make sure that you’re choosing someone who provides the kind of coverage you need for your business. Your support team isn’t going to be much help to you if they’re not available all the time because, as almost everyone knows, tech problems don’t stick to a 9-5 schedule. Things can go down at any time and you want to make sure that you’re covered.  

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Looking for IT Support and Services in UAE?

Looking for IT Support and Services in UAE? Welcome to Digital Workspaces! We are one of UAEs leading IT support providers.   Founded in 2018, Digital Workspaces is a firmly established IT services company with a team of dedicated IT experts.    We tailor cost effective IT solutions to meet our client’s needs and provide professional IT services to help organisations across Sussex.   We are specialised in IT productivity solutions, and we are experts in Microsoft 365 solutions.   Cloud services Office apps Device management Security Alongside technology, we are always focused on customer service excellence and measure our success by our client’s satisfaction.   As a result, we have glowing testimonials and amazing feedback from customers.   Our mission is to provide trusted IT solutions that you can rely on to deliver your day to day operations effectively and help you increase business value of IT services.   These are solutions that offer flexibility and peace of mind so that you can achieve and exceed your business goals.   We only promote solutions that are essential for your business requirements and never package products into service subscriptions that are beyond your genuine requirements.   We focus on consistency and efficiency with outstanding communication, technical knowledge, and professionalism.   Our team is always friendly and approachable, and committed to the highest standards of ethics and behaviour.   Speak to our amazing team today and find how we can help your business to thrive – contact us to book a free consultation.

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Cyber Security Essentials for Small Businesses in UAE

Cyber Security Essentials for Small Businesses in UAE In this article, we will discuss the 7 most essential cyber security controls for SMBs in UAE that will help them protect against cyber criminals accessing digital assets. The methods hackers use are evolving and it is important to revisit your strategies to help mitigate your cyber risks. 1.Application control Prevent the execution of malicious programs including .exe, DLL, scripts (e.g. Windows Script Host, PowerShell and installers). Why: Malicious code is often contained in non-approved applications. Blocking these type of applications will prevent them running and infecting your systems. 2. Patch operating systems and applications Patch all systems (computer and network devices) with high risk vulnerabilities as soon as possible. Always update to the latest operating system version and never use unsupported versions. Adobe, Microsoft Office, Java and PDF viewers etc. Attempt to patch high risk vulnerabilities within 48 hours of patch release. Always update and use the latest version of applications. Why: Security vulnerabilities in software applications are often exploited to run malicious code. 3. Application hardening Configure web browsers to block Flash (ideally uninstall it), ads, and Java. Disable features that are not used or required in Microsoft Office (e.g. OLE), web browsers and other applications, such as PDF viewers. Why: Flash, ads and Java are common ways to deliver and execute malicious code. 4. Configure Microsoft Office macro settings Block macros from the internet and only allow vetted macros in ‘trusted locations’ with limited write access or use digitally signed trusted certificates. Why: Microsoft Office macros are often used to deliver and execute malicious code. 5. Multi-factor authentication Enable MFA for all users (where possible) to protect your online services, RDP, VPNs, SSH and other remote access methods. Why: Multi-factor user authentication makes it harder to access online systems. 6. Restrict administrative privileges Don’t allow users to use privileged user accounts on operating systems and applications. Validate the need for privileges based on user requirements. Why: Administrator accounts have full access to everything. Restricting their use reduces the risk of them being hijacked or compromised. 7. Daily backups Ensure new and modified data including software and configuration settings are backed up daily. Ideally retain, disconnected or offline for 3 three months. Regularly test restores should be performed. Why: Ensures data and systems can be recovered following a cyber security incident. Let us talk These essential small business cyber security tips are globally recognised as key strategies in the fight against cyber crime. For more information on how you can improve your cyber security, book a free consultation with one of our experts.

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